|Company|| (201134956G) SabahJobs |
107, Jalan Green, 93150 Kuching, Sarawak
Spa Operations Manager (Jari Jari Sdn Bhd) – Kota Kinabalu
|Details|| Click here to apply: https://www.sabahjobs.com/job/2018-05022018a21/ |
Responsible and accountable for all aspects of daily operations with focus on achieving sales targets and
delivering an exceptional level of customer service.
Required background that applicants must possess:
A passion for people and sales
High level of enthusiasm
Demonstrated ability to balance coaching/mentoring with disciplining
Strong organizational/planning and computer skills
Retail management/sales experience
Experience in selling memberships
Experience with a booking system is a plus
Daily Spa Manager Duties:
Manage a team of 25 people, lead the day to day Spa & Wellness operations and ensure all standards are followed.
In charge of running the Spa, its profitability, customer satisfaction and the skills of your team members.
Manage the Spa as a profit centre.
* You are in charge of promoting and selling the Spa.
* You monitor customer statistics.
Uphold spa & wellness policies and procedures including a sound understanding of the operating systems, appointments, all policy & procedures,
inventory, uniforms, acceptable conduct, therapist guidelines, and client interaction.
Consistently offer professional, friendly and engaging service. Developing customer relationships and measuring customer satisfaction.
Generate monthly productivity reports and review expenditures to ensure they are in keeping
within the departmental budgets.
Ensure team members are well trained & developed in all areas of the spa & wellness operations,
product knowledge and retail sales.
Provide training on all massage and body services
Ability to promote the health and wellness benefits of both massage therapy and facials
Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
Ability to work flexible schedule including days/evenings/weekends/holidays
Knowledge and understanding of all spa services and product line Develop and maintain positive working relationships with others; support team to reach
Identify and recommend new ideas, technologies, or processes to increase organizational efficiency & productivity
Benefits We Offer:
Basic Salary plus commissions (RM 2,500 – RM 4,000)
Professional and safe work environment
Employee rewards program
Click here to apply: https://www.sabahjobs.com/job/2018-05022018a21/
|Salary||RM2,500 - RM4,000|
|No Of Vacancies||1||Experience Required||Relevent Experience Required|
|Min. Education Level||Diploma|
|Preferred Education Level||Diploma|
| Requirements |